In the current context, we are making every effort to serve you in the safest possible conditions. The health of our customers as well as the health of our employees is our absolute priority.
Do you have questions? Contact us, we will answer them shortly.
Specificities related to orders on the online boutique :
Preparation of your order
Our team preparing your order takes all the necessary measures in order to respect strict hygiene rules. Wearing a mask is required, our team regularly washes their hands and the surfaces are disinfected after each prepared order.
Due to the current health situation, delivery times may be extended, given the precautions put in place to ensure the safety of customers and stakeholders. Our team does everything possible, in strict compliance with the recommended sanitary measures, to process your order as quickly as possible.
Reception of your order at home
You will receive your package safely. Indeed, the government has confirmed that package delivery is allowed. Our transporters have also set up measures to limit any contact between deliverers and customers.
In ours boutiques :
We kindly ask our customers to apply the barrier gestures to ensure your safety and the safety of our personnel.
Hygiene measures :
Wearing a mask is required in our boutiques for our customers and personnel,
Our capacity is limited to one person in the boutique (or two people from the same household),
Every piece of jewellery is disinfected,
Hydro-alcoholic gel is at your disposal before any jewellery handling,
We regularly clean and disinfect our surfaces, the card reader and the physical barriers in place.
We thank you for your trust and understanding and renew our commitment to you in this particular context. Take care of yourself and your loved ones.